At HomeDrop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase from our store.

1. Information We Collect

When you visit HomeDrop, place an order, or contact us, we may collect the following types of personal information:

• Personal Identification Information: Name, email address, mailing address, phone number, etc.
• Payment Information: Credit card details, billing address, and other payment-related information. All payment information is processed securely by third-party payment processors such as Shopify Payments or PayPal.
• Account Information: If you create an account with us, we store your login credentials, order history, and preferences.
• Non-Personal Information: This includes browser type, IP address, device type, and page visit data, which helps us improve your shopping experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process your orders, send updates, and deliver the products you purchase.
• Improve Our Website: To enhance user experience, website performance, and to provide personalized content based on your preferences.
• Communication: To send order-related updates, promotions, newsletters, and other marketing communications if you have opted in.
• Customer Service: To respond to inquiries, requests, and resolve any issues or concerns you may have.
• Legal Compliance: To fulfill legal obligations, such as tax laws, and to resolve disputes.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers who help us run our business, including:

• Payment Processors: For processing payments securely (e.g., Shopify Payments, PayPal).
• Shipping Providers: To fulfill and deliver your orders (e.g., USPS, UPS, FedEx).
• Email Service Providers: To send emails or marketing content (e.g., Mailchimp, Klaviyo).
• Analytics Providers: For website performance analysis and customer behavior insights (e.g., Google Analytics).

These third parties are obligated to keep your data confidential and are only permitted to use your data to perform specific services for HomeDrop.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to delete your account or any personal data, you can contact us, and we will respond in accordance with applicable data protection laws.

5. Your Rights

Depending on your location, you may have specific rights regarding your personal data, such as:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we update or correct any inaccurate information.
• Deletion: You can request the deletion of your personal data, subject to certain exceptions.
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details below.

6. Security of Your Information

We implement a variety of security measures to protect your personal data. These measures include encryption, secure payment processing, and regular audits of our systems. However, no method of online transmission is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

HomeDrop uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic, remember your preferences, and provide personalized content. You can manage or disable cookies in your browser settings.

We use cookies for the following purposes:

• To improve user experience: By remembering your preferences and settings.
• For analytics: To track website performance and user behavior.
• For advertising: To show you targeted ads based on your browsing history.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated version will be effective as of the date shown at the bottom of this policy. We recommend that you review this Privacy Policy regularly to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Email: homedropusa@gmail.com
• Phone: +91 8523000026
• Mailing Address: 30 N Gould St Ste R, Sheridan, WY 82801